Konecranes' comprehensive model for maintenance in Southern Africa
Lifting solutions group Konecranes has been present in Southern Africa for many years. Their knowledgeable local technicians focus on the entire lifecycle of the crane to help improve the safety and productivity of customer operations and reduce the cost of crane ownership over the lifetime of the crane. With insights on local requirements and evolving crane technology on all types of cranes, Konecranes has developed a comprehensive maintenance programme that supports longterm safety and performance.
Preventive maintenance for Lifecycle Care
Lifecycle Care is a systematic, consistent, comprehensive and professional approach to maintenance, supported by worldclass tools and processes.
The foundation of Lifecycle Care is inspections and preventive maintenance. Konecranes tailors their CARE Preventive Maintenance programme to their customers’ operations and take into account crane usage, the operating environment, duty classification, manufacturer’s recommendations and local regulations.
If a customer is looking for a more comprehensive maintenance agreement that goes beyond preventive maintenance, Konecranes offers its COMMITMENT and COMPLETE programmes. And if a customer needs only basic service, Konecranes offers its CONDITION and CONTACT programmes.
Specialists and consultation services
Konecranes offers a variety of Consultation Services that can provide a deeper analysis of a customer's lifting equipment and help identify improvement oppportunities. Trained technicians can provide equipment analyses beyond simple visual inspection, such as: RopeQ Magnetic Rope Inspection, which analyses the condition of internal wires, strands and wire rope core; RailQ Crane Runway Survey, which uses a remotely operated robot to analyse the alignment of the crane rails; and CraneQ Crane Geometric Survey, which provides an accurate geometric analysis of the crane.
The Konecranes consultative approach can help guide customer decisionmaking. They take time to meet with their customers to provide recommendations based on industryleading expertise.
"We don’t just drop off a report on our way out but take the time to share our findings and discuss how each action impacts the operation of our customer. With our industryleading technology and nondestructive testing, we can uncover latent or hidden defects with minimum disruption," said Konecranes service & marketing manager John MacDonald.
Konecranes in Southern Africa
With an extensive service offering that delivers Lifecycle care and a worldwide network of support, Konecranes has the experience and resources to help meet customer objectives, globally and locally in South Africa.